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Privacy Policy

Last updated: March 18, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, complete your profile, or use our Service. This includes:

  • Account information such as your name, email address, and password
  • Business information including company name, EIN, entity type, and address
  • Documents you upload, such as resale certificates, W-9 forms, and formation documents
  • Agreement data associated with your brand or reseller account
  • Usage data and log information generated by your interaction with the Service

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Process and facilitate agreements between brands and resellers
  • Send transactional communications such as agreement notifications and account alerts
  • Respond to your support requests and inquiries
  • Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We do not sell your personal information. We may share your information with other parties on the platform as necessary to facilitate the Service — for example, sharing your business profile with a brand you have accepted an invitation from, or sharing agreement details with both signing parties. We may also share information with service providers who assist us in operating the Service, subject to confidentiality obligations.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes using encrypted connections (TLS), access controls, and secure cloud infrastructure. However, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.

5. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use the Service. Session cookies are required for authentication and are deleted when you close your browser. You can configure your browser to refuse cookies, but doing so may affect the functionality of the Service.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing activities
  • The right to data portability in certain circumstances

To exercise any of these rights, please contact us using the information below.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@sellerhq.com.